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Ask the Consul

"Ask the Consul" is a collection of responses prepared by the Consular Section that covers a variety of subjects of interest to U.S. citizens and to citizens of other countries who want to visit or live in the United States.  If you have a general consular question, please send it to us by e-mail.  Questions may be submitted in English, Ukrainian, or Russian; answers will be posted in English and Ukrainian. 

Important Note: We DO NOT respond to any personal questions sent to "Ask the Consul," nor do we discuss specifics of individual visa cases.  If you have questions regarding a personal visa matter, please see the list of our e-mail accounts below in order to direct your question to the appropriate channel: 

For specific inquiries regarding a non-immigrant visa application or to schedule a non-immigrant visa appointment, please contact our Call Center: 044-383-80-66 . If calling from the United States, please call (703) 988-71-07.  Or please contact

To schedule an immigrant visa appointment, please contact our Call Center: 044-383-80-66. If calling from the United States, please call (703) 988-71-07 .

For specific inquiries regarding an immigrant or fiancé(e) visa application, please contact

For specific inquiries on the adoption of Ukrainian orphans by U.S. citizens, please contact

To inquire about the services we provide for U.S. citizens, please contact