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How to Apply


The U.S. Embassy in Kyiv provides visa information and appointment services at no charge through a comprehensive website and by telephone through the call center. 

For visa information and to make an appointment please visit or call (044) 383-8066 in Ukraine or (703) 988-7107 in the United States.

The Call Center will be open to callers from 9:00am to 9:00pm, Monday through Friday, Ukraine time.  The U.S. number will be available from 7:00am to 3:00pm EST, Monday through Friday.  No Personal Identification Number (PIN) or fee payment is required to call. 

Applicants may also email questions to in Ukrainian, Russian, or English or contact the Call Center online through Skype at ustraveldocs-Ukraine.  Email inquiries will receive a response within 2 business days. 

NOTE: There is separate application procedure for the Members of Diplomatic Missions and Government officials.

NOTE: If you are travelling as part of a group or orphan group, please utilize our  Group Application or Orphan Group Application procedures.

NOTE: Certain applicants who have previously received a U.S. visa may qualify for the Renewal Procedure. 

NOTE: If you would like to apply for an expedited appointment, please click here: You must indicate how your request meets the qualifications for an expedited appointment.  Please make sure to give the consular section all pertinent details relating to your case, so that we can make a fully informed decision as to whether or not you are eligible for this service.

Non-Immigrant Visa Application Steps:

1.   Fill out the DS-160 online. The form must be filled out correctly, without mistakes, and submitted online before you schedule your visa interview appointment.

  • Ensure you are applying for the correct visa classification.

2.    Visit, select your visa type, and print out the deposit slip for the visa application fee amount (fee differs based on visa type).

3.    Pay the application (MRV) fee at a Raiffeisen Bank branch in Ukraine.

  • Applicants must bring a deposit slip for their visa class in order to pay at the bank.
  • Payment must be made in cash and only in Ukrainian Hryvnia.
  • Applicants must retain their receipt number in order to schedule an appointment.
  • Please note that the visa application fee is non-refundable and it is your responsibility to ensure that the fee is paid correctly in all respects.   Before making your non-refundable visa application fee payment at Raiffeisen Bank, please ensure that your payment slip is properly filled out, that you are paying the correct amount, and that no one has already paid on your behalf.  U.S. Embassy Kyiv is not responsible for erroneous payments regardless of the reason or circumstances.  Please plan accordingly, as you will not be reimbursed by U.S. Embassy Kyiv.

4.    Create your profile at Schedule a visa interview appointment at or through the Call Center using your visa fee payment receipt and DS-160 confirmation number.

  • Important:  Applicants must wait at least 5 hours after payment to schedule an appointment. 
  • Choose a TMM-Express document delivery office for passport pick up.

NOTE: You MUST bring your appointment confirmation letter to your visa interview, otherwise you will experience serious delays when entering the Embassy.

5.    Attend a visa interview at the U.S. Embassy in Kyiv.

NOTE: In order to avoid unnecessary delays as you enter the visa hall, you should not bring cell phones, large bags/purses, unnecessary electronic devices or lighters to the embassy on the day of your interview appointment.

6.   If the visa is approved, pick up passport with visa at the TMM-Express office chosen by applicants at the time of their registration either online at or through the call center.


  • For detailed visa information please review the information available on our website (section Visas) as well as the answers to the following frequently asked questions we receive:

    If, after reviewing the information, your question remains unanswered, please contact us at: (nonimmigrant visas).  Please note that we only respond to case specific visa inquiries (i.e. regarding visa applications that are being processed already). 


  • The U.S. Embassy in Kyiv can provide the service of fingerprints collection in the following cases:
    -  Adoption;
    -  U.S. military personnel submitting the Form N-400 (Application for Naturalization) to USCIS;
    -  U.S. police checks for U.S. citizens.  
    To apply for this service and schedule your visit to the Consular Section, please e-mail Please note, that depending on the type of the benefit you are applying for, you may be required to pay $85 fee.
    ATTENTION: inquiries about this service are NOT ACCEPTED BY TELEPHONE.


  • Applicants, who are 80 and older, or 14 and younger, are residents of Ukraine and hold Ukrainian travel passports, do not require interviews and fingerprints.  Such applicants can submit their visa applications the same way as in the Renewal Procedure